Certificate Program in Medical Administrative Assistant

Certificate in Medical Administrative Assistant

About Course

Welcome to the Nucleus Training Institute, a renowned educational institution in the UAE committed to providing comprehensive training and professional development opportunities. We are pleased to introduce our esteemed program, the Certificate Program in Medical Administrative Assistant.

The Certificate Program in Medical Administrative Assistant offered by Nucleus Training Institute is designed to equip individuals with the necessary skills and knowledge to excel in the field of healthcare administration. This program prepares students to become proficient in various administrative tasks specific to the medical industry, enabling them to contribute effectively to healthcare organizations.

Join us at Nucleus Training Institute and embark on a transformative educational journey, gaining the expertise required to thrive as a competent and valued Medical Administrative Assistant.

“Empowering Excellence in Healthcare Administration”

Objective

The Medical Administrative Assistant course provides students with the necessary skills and knowledge to perform administrative tasks in a healthcare setting. Students will learn various aspects of medical office management, including medical terminology, medical coding and billing, scheduling appointments, managing patient records, and communication skills.

Understand the role and responsibilities of a medical administrative assistant in a healthcare facility.
Demonstrate proficiency in medical terminology and effectively communicate with medical professionals and patients.
Utilize electronic health record (EHR) systems to manage patient records and perform administrative tasks efficiently.
Schedule appointments, maintain appointment calendars, and manage patient flow within a medical office.
Maintain confidentiality and adhere to ethical standards in handling sensitive patient information.
Demonstrate effective communication skills, including phone etiquette, written correspondence, and interpersonal interactions.
Understand basic medical insurance concepts and process insurance claims.
Apply basic accounting principles related to medical billing and financial management.
Develop effective organizational and time management skills to optimize workflow within a medical office.

Benefits of Program

Job Stability
Emotionally Rewarding
Enriching Work Experience
Opportunity to Specialize
Growing Job Market
Opportunity to Travel
Continued Education

Course Outline

Program Orientation: Medical Administrative Assistant

Identify the elements, expectations, and requirements of the program
Navigate the program using the pages, menus, and buttons provided.
Use the program tools, including the study planner, gradebook, and completion report
Identify and use program resources.

HealthCare Foundational Knowledge and Basic Science

Translate medical terminology using abbreviations, word building, and important terms.
Gain standard knowledge of the healthcare industry and how it works.

Patient Care Coordination and Education

Review how to administer and coordinate general patient care according to professional best practices.
Explore the role and responsibilities in administering patient care.
Explore the role and responsibilities in facilitating patient education.
Summarize basic communication best practices and potential barriers to effective communication with patients.

Digital Technology

Have a basic understanding of the internet and evaluated hardware
Understand and be able to use various programs and apps
Be able to explain privacy and digital security in digital technology
Describe the fundamentals of input and output
Have an understanding of network devices
Use technology to help you find a career
Describe the differences between common healthcare delivery models.
Describe the types of services typically offered in medical offices, including general and specialty services.
Define ancillary services and alternative therapies.

Electronic Medical Records

Demonstrate how patient records are used and regulated
Complete tasks required for scheduling a patient
Clinical information reporting
Revenue cycle and financial reporting

Communication and Customer Service in the Healthcare Office

Identify the various types and styles of communication used in a healthcare office
Review how verbal, non-verbal, and written communication skills contribute to patient experience and outcome in a health care office.
Identify professional communication techniques for a healthcare office, including interviewing techniques and use of medical terminology and patient-accessible language.

Medical Laws and Ethics

Describe common legal issues related to prescriptions and medication administration
Identify key legal and regulatory aspects of the healthcare environment
Analyze key ethical and legal aspects of the medical profession
Summarize common legal issues related to medical documentation

Career Success in Healthcare

Define “professionalism” and “success” in your own terms.
Differentiate between long-, medium-, and short-range goals.
Assess and develop your time management skills
Develop plans to enhance your creative and critical thinking.

Learning Model

Complete Program s Theory and Delivery of mode is classroom

Eligibility

Professionals from Medical & Healthcare Background

What We Offer

DHA – Dubai Health Authority Approved Courses^{(Conditions Applied)}
98% Passing rate on AMCA Exams
Unlimited Mock Simulation exams
Credentials from American institute of Healthcare & Hospitals ^{(Condition Applied)}
AMCA Certificate^{(Condition Applied)}
Flexible Class schedule

Dual American Credentials^{(Condition Applied)}
MOFA & 03 USA Government attestation on the certificate ^{(Condition Applied)}
Experienced Trainers
Immigration assistance for UK, USA, Canada, Finland, Italy & European Countries
Credentials from Skill Development Council Canada ^{(Condition Applied)}